47777 pet Privacy Policy

1 Introduction and Scope

47777 pet is an online gaming and betting platform that provides services to users in Bangladesh. This Privacy Policy ('Policy') explains how your personal information is processed when you use 47777 pet's website, applications, or related services.

This policy is an important part of our relationship with you as a user. It must be read alongside our Terms and Conditions, as both documents together define the overall framework for using our services.

This policy applies when:

• browsing the 47777 pet website;
• registering an account or logging in;
• making any deposit, withdrawal, or gaming activity;
• contacting us through customer support or live chat.

2 Information We Collect

2.1 Information You Provide Directly

We collect information you provide directly when opening an account or using our services. This includes:

• full name and date of birth;
• mobile number and email address;
• password (stored in encrypted form — never stored in plain text);
• documents required for identity verification (copy of national ID card or passport);
• financial transaction details — such as bKash, Nagad, Rocket, or Upay account numbers.

2.2 Automatically Collected Information

Some information is collected automatically while you use the platform:

• IP address and device type;
• browser type and language settings;
• which pages of the site were visited and for how long;
• cookie and session data (see section 8 for details);
• gaming and betting history — which games were played, bets placed, and results.

2.3 Information Received from Third Parties

In some cases, information may be verified through trusted third parties for identity verification or fraud prevention purposes. This information is used only for the specified purpose and is not disclosed elsewhere.

3 Purpose of Using Your Information

47777 pet uses your information for the following purposes:

1. Account Management: registration, identity verification, login security, and account recovery;
2. Financial Transactions: processing deposits and withdrawals and maintaining transaction records;
3. Customer Support: providing assistance via live chat or email;
4. Security and Fraud Prevention: detecting suspicious activity and ensuring account security;
5. Bonuses and Promotional Offers: applying eligible bonuses to your account;
6. Responsible Gaming: monitoring unusual gaming behaviour and activating responsible gaming tools;
7. Legal Obligations: maintaining records and reporting as required by applicable law.

4 Information Sharing and Disclosure

47777 pet never sells your personal information and does not transfer it to third parties for any commercial purpose. However, information may be shared in the following specific circumstances:

4.1 Service Provider Partners

Necessary transaction information is shared with trusted technology and payment providers — such as bKash, Nagad, Rocket, and Upay — for the operation of the platform. These partners may only use the information for the specified task and are required to follow their own privacy policies.

4.2 Game and Technology Providers

Game studios such as Pragmatic Play, PG Soft, JILI, Evolution, and Spribe may process limited session data required for operating games. This information is not linked to your full identity.

4.3 Legal Obligations

We may be legally required to disclose information based on a court order or a lawful request from a competent authority. In such cases, we provide only the specific information that has been requested.

5 Data Security Measures

47777 pet has put in place industry-standard technical and organisational measures to protect your information:

• SSL Encryption: all data exchanged between your browser and our servers is protected using SSL/TLS technology;
• Password Hashing: passwords are never stored in plain text — a one-way cryptographic hashing method is used;
• Access Controls: only authorised staff have access to specific data, and this is subject to strict logging;
• Regular Security Reviews: audits are conducted regularly to identify system vulnerabilities;
• Data Centre Security: server infrastructure is operated under both physical and cyber security protection.

Even so, it is not possible to guarantee 100% security when transmitting information over the internet. You are also responsible for keeping your account password confidential.

6 Data Retention

47777 pet retains your information only for as long as is necessary to fulfil the purpose for which it was collected, or as required by legal obligations.

• Active Accounts: information is retained for the entire period the account remains active;
• Closed Accounts: even after an account is closed, financial transaction records and identity verification documents are kept for a specified period as required by applicable law;
• Marketing Consent: if you withdraw from marketing communications, a record of that consent is retained for an adequate period.

7 Your Rights

You have the following rights regarding your personal information:

1. Right of Access: you may request to know what information we hold about you;
2. Right to Rectification: you may request correction of any inaccurate information;
3. Right to Erasure: in certain circumstances you may request deletion of your information, though some data may need to be retained due to legal obligations;
4. Right to Object: you may object to the use of your information for marketing or analytical purposes;
5. Data Portability: you may request a copy of your information in a structured format.

To exercise these rights, contact our support team via live chat or email. To learn more about 47777 pet, visit our About Us page.

8 Cookies and Tracking Technologies

47777 pet uses cookies to keep the platform running smoothly and to improve the user experience.

8.1 Types of Cookies

• Essential Cookies: required for login sessions and security — disabling these will prevent the site from functioning properly;
• Functional Cookies: used to remember your language and preference settings;
• Analytics Cookies: collect site usage statistics to help improve service quality.

8.2 Cookie Controls

You can disable non-essential cookies through your browser settings. However, this may limit some features of the site.

9 Protection of Minors

47777 pet's services are intended only for those aged 21 and above. We do not knowingly collect or store information from any minor. Age is verified at the time of registration.

If there is reason to believe that a minor's information has been collected by mistake, please notify our support team immediately. We will promptly delete that information and close the account.

10 Changes to This Policy

47777 pet reserves the right to update this Privacy Policy as needed. If any significant changes are made, you will be informed by email or through a notice on the platform.

Continuing to use the site after changes have been made will be taken as acceptance of the revised policy. We therefore recommend checking this page regularly.

11 Contact and Complaints

If you have any questions, comments, or complaints about this Privacy Policy, please contact us through the following:

• Live Chat: direct support 24/7 — in both Bengali and English;
• Email: [email protected]

We respond carefully to all requests and are committed to protecting the privacy of your information. For general questions, you may also visit our FAQ section — many common queries are answered there.